On July 6, 2025, the Washington Arbitration Center reported a significant increase in the number of cases being referred to arbitration, reflecting the ongoing impact of the COVID-19 pandemic on businesses and individuals across the state.The center, based in Seattle, has seen a 30% uptick in the volume of arbitration cases compared to the same time last year, with disputes ranging from contract breaches and landlord-tenant disagreements to employment issues and consumer complaints.According to Executive Director Sarah Thompson, the surge in arbitration cases can be attributed to the economic instability caused by the pandemic, as well as the strain on the court system due to backlogs resulting from closures and restrictions."In times of crisis, people are more likely to turn to alternative dispute resolution methods like arbitration to resolve their conflicts quickly and efficiently," Thompson explained. "Arbitration offers a faster and more cost-effective way to reach a resolution, especially for parties who are facing financial difficulties or are unable to access traditional court proceedings."In response to the increased demand for arbitration services, the Washington Arbitration Center has expanded its roster of experienced arbitrators and streamlined its processes to accommodate the influx of cases. The center has also implemented virtual arbitration hearings to ensure that disputes can be resolved in a timely manner while adhering to COVID-19 safety guidelines.One of the arbitrators at the center, Jessica Patel, emphasized the importance of adaptability and flexibility in navigating the current landscape of dispute resolution. "The pandemic has forced us to rethink how we approach arbitration and find innovative ways to address the evolving needs of our clients," Patel said. "By embracing technology and embracing new approaches, we can continue to provide effective and timely resolutions for those seeking our services."As the COVID-19 pandemic continues to impact businesses and individuals in Washington state, the Washington Arbitration Center remains committed to providing a reliable and efficient platform for resolving disputes and promoting justice in a challenging and uncertain environment.