In a move that aims to protect consumers and ensure fair practices in the public utility sector, Virginia lawmakers have passed a new bill that reforms the state's public utility law. The legislation, which was signed into law on July 8, 2025, includes a series of provisions designed to increase transparency, accountability, and oversight in the industry.One of the key changes introduced by the new law is the requirement for public utility companies to provide detailed information about their rates, fees, and charges to consumers in a clear and easily understandable manner. This measure is intended to help customers make informed decisions about their utility services and prevent any hidden fees or unexpected charges.Additionally, the legislation mandates that public utility companies undergo regular audits to ensure compliance with state regulations and to identify any potential issues that may arise. This increased oversight is expected to hold companies accountable for their actions and prevent any instances of fraud or misconduct.Another important aspect of the new law is the establishment of a consumer advocacy office within the State Corporation Commission, which will serve as a dedicated resource for consumers to raise concerns or complaints about their utility services. This office will work to resolve disputes between consumers and utility companies and ensure that all parties are treated fairly.Overall, the reforms introduced by the new public utility law in Virginia represent a significant step towards protecting consumers and promoting fairness in the industry. By increasing transparency and accountability, the legislation aims to create a more equitable and competitive marketplace for utility services in the state.