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On October 8, 2025, Governor Kate Brown of Oregon signed into law a new bill aimed at improving consumer protections in the state's public utility sector. The bill, known as the Consumer Utility Protection Act, was unanimously approved by the state legislature and is set to have a significant impact on how public utilities operate in Oregon.One of the key provisions of the Consumer Utility Protection Act is the establishment of a Consumer Advocacy Office within the Oregon Public Utility Commission. This office will serve as a dedicated resource for consumers who have concerns or complaints about their utility service, providing them with guidance and support in navigating the often complex world of public utilities.In addition, the bill includes new regulations for utility companies aimed at ensuring transparency and accountability in their operations. Under the new law, utilities will be required to provide clearer and more detailed information to customers about their rates, fees, and billing practices. This increased transparency is intended to help consumers make more informed decisions about their utility service and hold companies accountable for any unfair practices.The Consumer Utility Protection Act also includes provisions to protect low-income customers from being unfairly targeted by utility companies. The bill prohibits utilities from shutting off service to customers who are unable to pay their bills due to financial hardship, providing much-needed relief to vulnerable populations in Oregon.Overall, the Consumer Utility Protection Act represents a major win for consumers in Oregon, who will now have greater recourse and protection when dealing with public utility companies. Governor Brown praised the bill as a step forward in ensuring fairness and equity in the state's utility sector, and expressed confidence that it will lead to a more just and equitable system for all Oregonians.