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On November 15, 2025, the Oregon Public Utility Commission (PUC) announced a series of proposed regulations aimed at enhancing consumer protections within the state's public utility sector. The new regulations, if approved, would bolster transparency, affordability, and accountability for both electric and gas utilities operating in Oregon.One key component of the proposed regulations is the establishment of a Consumer Advocate Office within the PUC. This office would serve as a dedicated resource for consumers to seek information, assistance, and resolution for issues related to their utility services. The Consumer Advocate Office would also have the authority to represent consumers in rate cases and other proceedings before the PUC.Additionally, the proposed regulations would require utilities to provide clearer and more detailed information to consumers about their rates, fees, and service options. This increased transparency aims to help consumers make more informed choices about their utility services and better understand how their rates are determined.The PUC also proposed new affordability measures, including the implementation of low-income assistance programs and protections against utility shutoffs for vulnerable populations. These measures are designed to ensure that all Oregonians have access to essential utility services, regardless of their income level.Lastly, the proposed regulations include enhanced accountability measures for utilities, such as the establishment of stricter performance standards and reporting requirements. Utilities would be required to demonstrate that they are delivering reliable and high-quality service to consumers, or face potential penalties for non-compliance.The PUC is currently soliciting public input on the proposed regulations, with a series of public hearings scheduled to take place in the coming weeks. If approved, the new regulations are expected to take effect in early 2026, marking a significant step forward in protecting and empowering Oregon consumers in the public utility sector.