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In a landmark move, Ohio lawmakers have passed a series of reforms to the state's public utility laws aimed at enhancing consumer protections and promoting transparency. The new legislation, which was signed into law by Governor James Thompson on Monday, marks a significant step forward in ensuring that Ohio residents have access to reliable and affordable utility services.One of the key provisions of the new law is the establishment of a Consumer Protection Division within the Ohio Public Utilities Commission (PUC). This division will be tasked with investigating consumer complaints, enforcing consumer rights, and holding utility companies accountable for any violations of consumer protection laws. Additionally, the law mandates that utility companies must provide customers with clear and easily understandable information about their rates, fees, and services.Another important change included in the legislation is the creation of a Low-Income Rate Assistance Program, which aims to help low-income households afford basic utility services. Under this program, eligible households will receive financial assistance to help offset the costs of their utility bills, ensuring that all Ohio residents have access to essential services regardless of their income level.In a statement, Governor Thompson praised the new legislation as a significant step towards a more equitable and consumer-friendly utility market in Ohio. "These reforms will help ensure that Ohio residents are treated fairly by their utility providers and have access to essential services at affordable rates. The establishment of a Consumer Protection Division and the Low-Income Rate Assistance Program are important steps towards achieving that goal," he said.The Ohio Public Utilities Commission has also welcomed the changes, noting that they will help strengthen consumer protections and promote greater transparency in the state's utility market. "We are committed to enforcing these new laws and ensuring that utility companies comply with the regulations to protect the rights of Ohio consumers," said PUC Chairman Emily Anderson.Overall, the passage of this legislation represents a major victory for consumers in Ohio and underscores the state's commitment to ensuring access to essential services for all residents. The new laws are set to go into effect on January 1, 2026, and are expected to have a positive impact on consumer rights and protections in the state for years to come.