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On November 17, 2025, the North Carolina Public Utility Commission made a controversial decision to approve a rate increase for Duke Energy customers across the state. The decision, which will take effect on January 1, 2026, comes after months of deliberation and public hearings on the matter.The rate increase will amount to an average of 7.5% for residential customers, while commercial and industrial customers will see an average increase of 10%. This means that the average residential customer will see their monthly bill go up by approximately $10, while larger businesses could see their bills increase by thousands of dollars.The decision has been met with mixed reactions from the public, with some expressing outrage over the increase in their utility bills. Many customers have voiced concerns about the affordability of electricity and the impact this rate hike will have on their budgets, especially in light of rising inflation and other economic challenges.On the other hand, Duke Energy has defended the rate increase, arguing that it is necessary to cover the costs of maintaining and upgrading their infrastructure. The company has cited investments in renewable energy projects, grid modernization, and other initiatives aimed at improving reliability and sustainability as reasons for the rate hike.In a statement, Duke Energy spokesperson, Sarah Johnson, said, "We understand that no one likes to see their utility bills go up, but these investments are essential for creating a more resilient and sustainable energy future for our customers and the state of North Carolina."The North Carolina Public Utility Commission also released a statement explaining their decision, stating that they carefully considered all factors, including the need for investment in infrastructure, the impact on customers, and Duke Energy's financial health. They emphasized that the rate increase was necessary to ensure that Duke Energy can continue to provide reliable and affordable electricity to its customers.Despite the approval of the rate increase, the Public Utility Commission has urged Duke Energy to explore ways to mitigate the impact on low-income and vulnerable customers. The commission has also committed to ongoing oversight of Duke Energy's operations to ensure that the rate increase is justified and in the best interest of North Carolina residents.Overall, the decision to approve the rate increase for Duke Energy customers in North Carolina reflects the complex and challenging landscape of public utility regulation, balancing the needs of customers, utilities, and the state's energy future.