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On December 14, 2025, the North Carolina Arbitration Board made several announcements regarding new policies aimed at improving efficiency and transparency in the arbitration process. The changes come as a response to feedback from both parties involved in arbitration cases, as well as the general public.One of the key changes announced by the Board is the implementation of an online portal for filing arbitration cases. This new system will streamline the process for both parties, allowing them to submit documents, communicate with the Board, and track the progress of their case more easily. The online portal is expected to reduce paperwork and administrative delays, ultimately expediting the resolution of disputes.In addition to the new online portal, the Board also announced updates to its rules and procedures in order to increase transparency during the arbitration process. Moving forward, parties involved in arbitration cases will have access to more information about the selection of arbitrators, the scheduling of hearings, and the decision-making process. This increased transparency is intended to build trust in the arbitration system and ensure a fair resolution for all parties involved.Furthermore, the Board announced plans to provide more training and support for arbitrators to ensure they are well-equipped to handle complex cases effectively. This investment in professional development is designed to improve the quality of arbitration decisions and foster a better understanding of best practices among arbitrators.Overall, these new policies and initiatives are aimed at creating a more efficient and transparent arbitration process in North Carolina. By embracing technology, updating rules and procedures, and investing in professional development, the Arbitration Board is committed to improving the experience for all parties involved in arbitration cases. These changes are expected to have a positive impact on the resolution of disputes and the overall effectiveness of the arbitration system in the state.