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In an effort to improve access to mediation services for residents across Iowa, a new online mediation platform was launched on November 20, 2025. The platform, Iowa Mediate Online, was developed by the Iowa Mediation Service (IMS) in collaboration with the Iowa Department of Justice and is aimed at expanding mediation services statewide.Mediation is a voluntary process in which trained mediators help parties in conflict communicate more effectively, understand each other's perspectives, and work towards mutually agreeable solutions. It is a popular alternative to litigation for resolving disputes in various areas such as family, business, landlord-tenant, and community conflicts.With the launch of Iowa Mediate Online, residents in all 99 counties in Iowa now have access to mediation services from the comfort of their own homes. The platform is user-friendly and allows parties to schedule mediation sessions, upload relevant documents, and communicate with mediators via video conferencing and chat. This online platform is expected to make mediation services more convenient and accessible, especially for individuals in rural areas or those with limited mobility."We are excited to launch Iowa Mediate Online and bring mediation services to more Iowans," said Sarah Johnson, Director of IMS. "This platform will make it easier for parties to engage in the mediation process and work towards peaceful resolutions to their conflicts."The launch of Iowa Mediate Online comes at a time when the demand for mediation services is increasing due to the rising caseloads in courts and the backlog of unresolved disputes. By offering online mediation, Iowa is making strides towards modernizing its dispute resolution process and promoting peaceful and collaborative conflict resolution.Parties interested in utilizing the Iowa Mediate Online platform can visit the IMS website to learn more and create an account. Trained mediators are available to facilitate discussions and assist parties in reaching mutually beneficial agreements.Overall, the launch of Iowa Mediate Online represents a significant step forward in expanding access to mediation services and promoting a more efficient and effective conflict resolution process for residents across the state.