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On June 9, 2026, Delaware legislators introduced a groundbreaking public utility law reform bill aimed at enhancing consumer protections and promoting transparency within the state's utility sector. The proposed legislation, known as the Public Utility Consumer Protection Act, seeks to address longstanding issues related to rate hikes, service quality, and customer complaints.One of the key provisions of the bill is the establishment of a Consumer Advocacy Office, which would function as an independent entity responsible for representing the interests of Delaware utility customers. The office would have the authority to investigate consumer complaints, intervene in rate cases on behalf of ratepayers, and monitor utility performance to ensure compliance with regulations.In addition to the creation of the Consumer Advocacy Office, the proposed bill includes measures to strengthen oversight of utility companies operating in the state. This includes the implementation of stricter reporting requirements for utilities, as well as increased penalties for violations of consumer protection laws.Delaware Governor Jane Smith expressed her support for the proposed legislation, stating that it is long overdue and necessary to protect the interests of utility customers. "For too long, Delaware residents have been at the mercy of utility companies that prioritize profits over people. This bill will level the playing field and ensure that consumers are given the protections they deserve," Governor Smith said in a statement.Representatives from several consumer advocacy groups and environmental organizations also voiced their support for the bill, citing the need for stronger safeguards against unfair utility practices and environmental harm. "This legislation is a step in the right direction towards ensuring that Delaware residents have access to affordable, reliable, and sustainable utility services," said a spokesperson for Clean Energy Delaware.The proposed Public Utility Consumer Protection Act is scheduled to undergo a series of public hearings and legislative review before it can be signed into law. If passed, Delaware would join a growing number of states that have implemented comprehensive reforms to modernize their public utility regulations and better serve the needs of consumers.