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On February 24, 2026, the Connecticut Workers Compensation Board announced several new policies aimed at improving the experience of injured workers seeking compensation. These changes come after months of feedback from both employees and employers about the need for a more efficient and transparent system.One of the most significant changes is the implementation of a new online portal that will allow injured workers to access their claim information, file paperwork, and communicate with their case manager more easily. This portal is expected to streamline the claims process and reduce the amount of time it takes for workers to receive the compensation they are entitled to.Additionally, the Workers Compensation Board has increased the resources available to help injured workers navigate the complexities of the system. This includes hiring additional staff to assist with claims, providing more training for case managers, and offering educational materials to help workers understand their rights and responsibilities.Another key policy change is the introduction of a mediation program for disputed claims. Instead of immediately pursuing litigation, injured workers and employers will have the option to participate in mediation to try and reach a resolution outside of court. This will not only save time and money for both parties but also promote a more collaborative approach to resolving disputes.The Board has also committed to improving communication with stakeholders by holding regular town hall meetings and webinars to keep everyone informed about changes to the system and gather feedback on potential improvements.Overall, these new policies represent a significant step forward in the Connecticut Workers Compensation system. By focusing on transparency, efficiency, and collaboration, the Board is working to ensure that injured workers receive the support they need to recover and return to work as quickly as possible.